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Privacy Policy

General Provisions This privacy policy explains how Ceranzza collects, uses, and protects personal data when using this website or making a purchase. The data controller is Chocelite OÜ, registry code 12578046, address Meeliku 23/1-28, Tallinn 13915, Estonia, email ceranzza@gmail.com. Personal data is processed in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR).

Data Collected We may collect the following data:

  • First and last name
  • Email address
  • Delivery and billing address
  • Phone number (if necessary)
  • Payment information (processed through third-party payment solutions)
  • Information you provide voluntarily

We do not store payment card details.

Use of Data and Legal Basis We use personal data for the following purposes and on the following legal bases:

  • processing, fulfilling, and arranging delivery of orders — for the performance of a contract;
  • communication with the customer — for the performance of a contract or based on legitimate interest;
  • compliance with accounting and legal requirements — based on a legal obligation.

We do not sell or share personal data with third parties for marketing purposes.

Data Retention We retain personal data as long as necessary to fulfill orders and comply with legal obligations. Data related to accounting is retained for the period prescribed by law.

Data Sharing We share data only to the extent necessary to provide the service — for example, with payment service providers, postal/transport services, and website hosting partners. These partners process data on our behalf and in accordance with data protection requirements.

Cookies and Analytics The website may use cookies and analytics & marketing tools (e.g., web statistics and social media advertising pixels) to improve website performance and measure advertising effectiveness. We ask for your consent to use non-essential cookies. You can manage cookies in your browser settings.

Data Protection We apply reasonable technical and organizational measures to protect personal data.

Your Rights You have the right to:

  • access your data;
  • request rectification or erasure of your data;
  • restrict or object to processing;
  • receive your data in a portable format;
  • lodge a complaint with the Data Protection Inspectorate if you believe your data has been processed unlawfully.

To exercise your rights, please contact us at ceranzza@gmail.com

Contact For questions regarding the processing of personal data, please contact: ceranzza@gmail.com