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Privacy Policy

General This privacy policy explains how Ceranzza collects, uses, and protects personal data when you use this website or make a purchase. The data controller is Chocelite OÜ, registry code 12578046, Meeliku 23/1-28, Tallinn 13915, Estonia, email ceranzza@gmail.com. Personal data is processed in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR).

Data we collect We may collect the following data:

  • First and last name
  • Email address
  • Delivery and billing address
  • Phone number (if needed)
  • Payment information (processed through third-party payment providers)
  • Any information you provide voluntarily

We do not store payment card details.

How we use data, and the legal basis We use personal data for the following purposes and on the following legal bases:

  • Processing and fulfilling orders and arranging delivery — to perform our contract with you;
  • Communicating with customers — to perform the contract, or on the basis of legitimate interest;
  • Meeting accounting and legal requirements — to comply with a legal obligation.

We do not sell or share personal data with third parties for marketing purposes.

Data retention We keep personal data for as long as it is needed to fulfil your order and to meet our legal obligations. Accounting-related data is kept for the period required by law.

Sharing data We share data only to the extent necessary to provide the service — for example, with payment providers, postal and shipping services, and our website hosting partners. These partners process the data on our behalf and in compliance with data protection requirements.

Cookies and analytics This website may use cookies and analytics or marketing tools (such as web statistics and a social media advertising pixel) to improve the site and measure the performance of our advertising. For non-essential cookies, we ask for your consent. You can manage cookies in your browser settings.

Data security We apply reasonable technical and organisational measures to protect personal data.

Your rights You have the right to:

  • access your data;
  • request its correction or deletion;
  • restrict processing or object to it;
  • receive your data in a portable format;
  • lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) if you believe your data has been processed unlawfully.

To exercise your rights, contact us at ceranzza@gmail.com.

Contact For any questions about how we process personal data, contact us at: ceranzza@gmail.com